Frequently Asked Questions

Can I renew my materials online?

Yes, you can renew your materials online by visiting our online library catalog. You will need your User ID, which is a 14 digit number located on the back of your library card and your PIN. If you do not know your PIN, the Circulation Department at 684-0211, ext. 2 can reset your PIN number. Click on the related link to go to our online library catalog. You can also renew 2 ways by phone Automated Renewal Telecirc, 684.9100 Circulation Staff Person 684-0211, ext. 2

More Info: http://dcplpro.dcpl.lib.ky.us/polaris/

Where can I find my PIN?

Your PIN number is a Personal Identification Number. You may have chosen this number when you applied for a library card. Your PIN allows you to renew your material online at the library website or through our automated phone renewal system at 684-9100. If you do not know your PIN or want to change it, call the Circulation Department at 684-0211, ext. 2.

How do I find out when my materials are due?

Go to Library Card Catalog and click on Patron Information. Or you can call our automated telephone renewal, Telecirc, 684.9100. Be sure and have your User ID, which is a 14 digit number located on the back of your library card and your PIN handy.

More Info: http://dcplpro.dcpl.lib.ky.us/polaris/